Promotion Terms & Conditions

Promotion Terms & Conditions

Overall T&C's

These apply to all our other offers, and explain our terms on free delivery, free gifts, credit, and online voucher codes. Please read these as well as the terms of specific offers.

  1. When you use an offer you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).

  2. If the offer says something different than what's written here (for example, that it covers delivery charges), then we'll go with what the offer says.

  3. Unless the offer says otherwise, you can only use one promo code or discount offer per order. You can't combine offers.

  4. Some brands or concessions may be excluded from offers. As this varies by offer you'll need to check individual offer details for such exclusions.

  5. Offers don't apply to any delivery charges unless expressly stated.

  6. If we give you a refund, it'll be for the price you actually paid, taking into account the offer or discount. And if you return a single product from a multi-buy offer, our refund will mean that you've effectively paid full price for the products you keep.

  7. We can decline your order, if we don't think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.

  8. Online offers can only be used on and our mobile site.

  9. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.

  10. These terms and conditions are governed in accordance with the laws of England and Wales.

  11. The promoter of these offers is FreeM UK Ltd. Its registered office is at Tanner House Ribchester Road, Dinckley, Blackburn, Lancashire, United Kingdom, BB6 9AL. Its registered number is 06830522.


Black Friday promo

*10% off full price products online with code BLACKFRIYAY. Offer applies to all store products with the exception of custom products and is available from 06:00 GMT on 27th November 2020 to 1st January 2021. Returned items will be refunded at the discounted price paid. Offer is subject to availability and cannot be used in conjunction with any other promotions, offers or vouchers. The sale of Gift Cards are excluded from the Offer. Discount does not apply to website delivery fees. FreeM’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud.